Excellent service! Support local business! We are lucky to have them.

these guys are awesome! I thought I had diagnosed the issue, and went in there saying "I think it's my motor." Instead, after describing my issue, Crystal happily replied "nope, it's just your belt!" She hadn't even touched the vacuum yet.I felt pretty humbled, trying to tell my opinion to professionals, and she went ahead and took it back saying "We'll just swap it out real quick, which will be $17 if that's okay."Sure enough, not even 5 minutes later, she came back out with my working vacuum and held up a broken belt. And sure enough, it was $17.They had all the opportunity and time to upsell, extend the issue (cus no one else was in the store, I came early on a weekday), maybe sell me some other products, but they happily solved my issue for a fair price and sent me with an itemized receipt so I know exactly what I'm paying for.Great people, great service, great prices, I hope they outlast any vacuum repair in the area. Go here!

truly an Austin gem - great service and quality products, highly recommend!! Crystal answered all our questions and exceeded our expectations, thank you so much!

If you’re wanting a new vacuum this is the place to go. Crystal is amazing. Very knowledgeable! And you can get your vacuum serviced. Miele vacuum will be my go to from now on!! Go visit this store.

If you miss the time of the past when people had small local stores who were owned and staffed by experts of their product and you're tired of big box stores where people are paid minimum wage and trained with minimal knowledge about each of the tens of thousands of products they sell, well then shop here.I walked in. And then walked out 15 min later with exactly what I was looking for. Was it inexpensive? No. You will spend money here. But I'm so happy with the vacuum we use in our home now. It smells fresh and clean despite our two dogs' and toddler's best efforts.