It is so heartwarming to know businesses like this still exist. I was ready to throw out our broken vacuum cleaner and buy a new one, but I decided to see what these folks had to say about it before I gave up. In less than 10 minutes they fixed my broken belt on the vacuum for no charge. I still bought something just to contribute but it is so nice to know places like ABC Vacuum still exist!
I'm so grateful to have this old Austin business, when so much of Austin is disappearing. I bought my Dyson here used and got a great deal on it. It has served me great for many years. I finally just brought it in for service since it seemed to have a clog somewhere. When I got it back it was like new. Clean, shiny and worked so good that quite frankly I was stunned. They do great work! I would recommend them for all things vacuum!!!
I had a Shark Vacuum that had lost suction. Brought it in cynically expecting an expensive repair. The attendant discovered a sock had lodged in the handle section and removed it for no charge. He took the time to answer some unrelated questions i had about vacuums.
Really appreciated his expertise and it didn’t cost me a dime. Hopefully my Shark has a few years left but when it dies I’ll be coming here for my German made Miele!
The one time I was there, their staff was very helpful. The Bissell technician, Brian identified and solved my problem while I waited. He even threw a used replacement cover for free.