I'm so grateful to have this old Austin business, when so much of Austin is disappearing. I bought my Dyson here used and got a great deal on it. It has served me great for many years. I finally just brought it in for service since it seemed to have a clog somewhere. When I got it back it was like new. Clean, shiny and worked so good that quite frankly I was stunned. They do great work! I would recommend them for all things vacuum!!!
I had a Shark Vacuum that had lost suction. Brought it in cynically expecting an expensive repair. The attendant discovered a sock had lodged in the handle section and removed it for no charge. He took the time to answer some unrelated questions i had about vacuums. Really appreciated his expertise and it didn’t cost me a dime. Hopefully my Shark has a few years left but when it dies I’ll be coming here for my German made Miele!
The one time I was there, their staff was very helpful. The Bissell technician, Brian identified and solved my problem while I waited. He even threw a used replacement cover for free.
Manny was great to work with. I was in and out in 5 minutes with a great commercial vacuum. He didn’t try to sell me on bells and whistles, just the best function for a fair price. Thanks, Manny!